Performance Management - KPIs and the Brewery Analogy

Yes, that got your attention! But why the association between KPIs and breweries?

KPIs are of two types:

(1) KPDs – Key Performance Drivers
(2) KRMs – Key Results Metrics.

It’s the KPDs that are the real Key Performance “Indicators”, providing information about how well the underlying business processes are running.

Let’s think for the moment of a business as a money-making machine. There are typically a number of [...read more...]